This Privacy Policy explains what personal information 2jat collects when you use our platform, how it is stored and protected, who it may be shared with, and what your rights are as a player based in Pakistan.
At a Glance
A quick overview of the key privacy areas. The full policy below is the binding version — please read it in full.
We collect personal data you provide during registration — name, CNIC, email, mobile number — plus usage data, payment details, and device information generated during your sessions on 2jat.
Your data is used to operate your account, process PKR deposits and withdrawals, verify your identity, prevent fraud, comply with platform obligations, and personalise your experience.
We share data only with payment processors (JazzCash, Easypaisa, Raast, banks), identity verification providers, and fraud prevention services — strictly to operate the platform. We do not sell your data.
All data is stored securely using industry-standard encryption. Access to personal data within the 2jat team is limited to staff who need it for specific operational tasks. Regular security reviews are conducted.
2jat uses cookies and similar technologies to keep your session active, remember preferences, and analyse how the platform is used. Essential cookies cannot be disabled; optional tracking can be managed.
You have the right to access the personal data we hold about you, request corrections, ask for deletion where applicable, and opt out of marketing communications at any time through your account settings.
2jat (referred to in this policy as "2jat", "we", "us", or "our") operates the online gaming and sports betting platform accessible at 2jat.pro. This platform is designed for and primarily used by players located in Pakistan. We are the data controller responsible for the personal information collected through the platform.
This Privacy Policy applies to all users of the 2jat website and mobile application, including registered account holders, users browsing without an account, and anyone who contacts our support team. It covers all sections of the platform — sports betting, casino, live casino, slot games, bingo, and any promotional features.
If you have questions about how your data is handled or wish to exercise any of your privacy rights, you can contact the 2jat data team by email at [email protected]. Please include "Privacy" in your subject line so the query reaches the right team member.
2jat collects personal data in several ways — information you provide directly, information generated by your use of the platform, and in some cases information from third-party verification or payment services.
Information you provide directly:
Information generated by your use of the platform:
Why we collect this: We collect only the data we need to operate your account, process your transactions, verify your identity, keep the platform secure, and meet our platform obligations. We do not collect data speculatively.
The personal data 2jat collects is used for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Name, email, phone number, date of birth, password |
| Identity verification (KYC) | CNIC copy, name, date of birth, address |
| Processing PKR deposits and withdrawals | Payment method details, account balance data |
| Fraud detection and prevention | IP address, device data, login history, transaction patterns |
| Platform security and abuse prevention | Session data, device fingerprint, betting behaviour |
| Customer support | Account details, communication history |
| Responsible gaming monitoring | Gameplay history, session data, self-exclusion flags |
| Marketing communications (where opted in) | Email, phone number, game preferences |
| Platform analytics and improvement | Aggregated usage data, device data |
We process your personal data on the following legal grounds depending on the purpose:
All deposits and withdrawals on 2jat are processed in PKR. Payment methods include JazzCash, Easypaisa, Raast, direct bank transfer, Visa, and Mastercard. When you use any of these methods, the relevant payment provider processes the actual transaction.
2jat retains the information necessary to link your payment transactions to your account — such as your JazzCash or Easypaisa account reference, bank account IBAN, or the last four digits of a registered card. Full card numbers, OTPs, and mobile wallet PINs are never stored by 2jat. These are handled entirely by your payment provider's secure systems.
Payment data is used to process your transactions, investigate disputes, and comply with our obligations to prevent money laundering. Withdrawal requests can only be made to payment accounts registered in your verified name, which is one of the reasons accurate payment details matter.
2jat is required to verify the identity of account holders before processing withdrawals and as part of our anti-money laundering procedures. This process — commonly referred to as KYC (Know Your Customer) — involves requesting a copy of your CNIC and in some cases a selfie or proof of address.
Identity documents submitted during verification are processed and stored securely. They are shared with our identity verification service provider solely for the purpose of confirming your identity. They are not used for any other purpose and are not sold or disclosed to unrelated third parties.
Once your identity has been successfully verified, your KYC status is recorded in your account. Your documents are retained for as long as your account remains active and for a period following closure, as required by our record-keeping obligations.
Important: Submitting false, altered, or borrowed identity documents is a serious violation. Any account found to have used fraudulent verification documents will be permanently closed and any funds in the account will be withheld pending investigation.
2jat uses cookies — small text files stored in your browser — and similar tracking technologies to make the platform function correctly and to understand how it is being used. The cookies we use fall into the following categories:
You can control cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the platform properly. The 2jat mobile app uses equivalent technologies to cookies for the same purposes within the app environment.
2jat does not sell your personal data to any third party. We share data only where necessary to operate the platform, and only with the following categories of service providers:
All third-party service providers who handle personal data on behalf of 2jat are required to process it only for the stated purpose, keep it secure, and not share it further without authorisation. We do not transfer personal data internationally without appropriate safeguards in place.
We keep your personal data for as long as your account is active and for a defined period after account closure. The specific retention periods depend on the type of data:
When data is no longer required for any active or legitimate purpose, it is securely deleted or anonymised. You can request information about specific retention periods applicable to your data by contacting support.
2jat takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, accidental loss, disclosure, and misuse. These include:
While we take reasonable steps to protect your data, no internet-based system is entirely without risk. You also play a role in your account's security — keeping your password confidential, not sharing your login details, and notifying us promptly if you suspect unauthorised access to your account.
As a 2jat account holder, you have rights in relation to your personal data. You can exercise any of these rights by contacting [email protected] with "Privacy Request" in the subject line. We will respond within a reasonable timeframe.
Request a copy of the personal data we hold about you, including account details, transaction history, and communication records.
Request correction of inaccurate or outdated personal data. Some corrections — like your registered name — may require identity re-verification.
Request deletion of your personal data where it is no longer needed for the purpose it was collected, and where no overriding obligation requires us to keep it.
Object to the processing of your data where we rely on legitimate interests as the basis, including profiling for responsible gaming monitoring purposes.
Where we process your data on the basis of consent — such as marketing emails — you can withdraw consent at any time through your account settings or by contacting support.
Request a copy of certain data you have provided to us in a structured, commonly used format where technically feasible.
The 2jat platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Registration requires date of birth confirmation and identity verification precisely to prevent underage use.
If we have reason to believe that a registered account is held by, or has been accessed by, someone under the age of 18, we will immediately suspend the account, conduct an investigation, and if the suspicion is confirmed, permanently close the account. Any real-money balance will be returned to the payment source; any winnings generated during the period of underage use will be voided.
If you believe that a minor has registered an account on 2jat, please contact us immediately at [email protected] with the subject line "Underage Account" so we can investigate and act promptly.
2jat may send you promotional communications by email or SMS about new games, sports betting promotions, PSL and T20 special offers, bonus events, and platform updates. We only send marketing communications to players who have consented to receive them during registration or through their account settings.
You can opt out of marketing communications at any time by:
Opting out of marketing communications does not affect transactional messages — you will still receive emails related to your account activity, such as deposit confirmations, withdrawal updates, security alerts, and important policy notifications. These cannot be opted out of while your account is active, as they are necessary for account management.
2jat reserves the right to update this Privacy Policy from time to time to reflect changes in how we handle data, changes in the platform's services, or changes in applicable requirements. When material changes are made, we will notify registered players via the email address on their account and/or through a notice displayed when they next log in.
The updated Privacy Policy will be posted on this page with a revised "Last Updated" date at the top. Your continued use of the 2jat platform following notification of changes constitutes acceptance of the revised Privacy Policy. If you do not agree with the changes, you should stop using the platform and contact support to request account closure and deletion of your data where applicable.
We encourage you to review this policy periodically to stay informed about how we handle your personal information.
If you have any questions about this Privacy Policy, how your personal data is handled at 2jat, or if you wish to exercise any of your privacy rights, please contact us using the details below.
We aim to respond to all privacy-related queries within a reasonable period. For formal data subject access requests or deletion requests, the process may take slightly longer as we need to verify your identity before releasing or deleting data.
If you feel that a privacy concern has not been adequately addressed after contacting us, you have the right to escalate the matter formally to [email protected] with the subject line "Formal Privacy Complaint" for review by senior management.
Related Pages
The full rules governing your use of 2jat — account rules, deposits, withdrawals, bonuses, gaming rules, and prohibited conduct.
Read TermsPractical tools for managing your play — deposit limits, session timers, cooling-off periods, and self-exclusion options.
Read Responsible GamingAnswers to common questions about account setup, deposits, withdrawals, bonuses, verification, and how games work.
Read FAQWe collect only what we need, protect it properly, and never sell it. Register free, deposit in PKR via JazzCash or Easypaisa, and access cricket betting, casino, slots, bingo, and more — all from your phone.
18+ only. All gaming involves financial risk. Please play within your personal budget.
18+ Only. All games and sports betting involve financial risk. Outcomes are never guaranteed. Set a personal budget before playing and use the responsible gaming tools in your account settings.